Volunteers are a vital part of Cleveland Rape Crisis Center. Each year they handle more than 3,000 phone calls to our 24-hour crisis and support phone, chat and text hotline, and assist survivors and their loved ones in local emergency departments and police stations. Thank you for allowing us to provide essential services to survivors of rape and sexual abuse and those who support them on a 24-hour basis at no cost.

Volunteering with Cleveland Rape Crisis Center is an opportunity to become an active part of the movement to end sexual violence. Volunteering allows you to strengthen your resume and gain valuable experience, and our volunteers report that their experience is extremely personally rewarding.

Hotline Advocacy

Hotline Advocates listen to, believe and support every survivor while educating him or her about options, rights and services available to them. They speak, chat and text with survivors, their friends and family members, as well as professionals and other members of the community. Our call-forwarding system allows volunteers to take shifts and respond to calls from their home.

Face-to-Face Advocacy

Face-to-Face Advocates provide immediate in-person support to survivors of rape and sexual abuse in emergency departments and police stations in Cuyahoga County 24 hours a day, 7 days a week. They provide survivors and their loved ones with information, support, resources and advocacy and facilitate communication with law enforcement, medical professionals and others. Advocates are on-call for four-hour increments. Must have reliable transportation.

Other Opportunities

Other volunteer opportunities include helping with special events, committee involvement and serving on our Board of Directors.

Application Process

If you are interested in becoming a volunteer with Cleveland Rape Crisis Center, please fill out our Volunteer Application. We will contact you to schedule an interview, which will provide you with more information about volunteering at the Center.

Training Program

Volunteers are required to complete our comprehensive 40-hour training program, offered several times a year, which covers topics such as rape myths and facts, listening skills, crisis intervention, mental health issues and sexual assault.


Volunteers are required to provide 20-24 hours of service on a monthly basis for a year. Shift scheduling is flexible and available in various increments. Hotline Advocates are required to have a working phone and computer, while Face-to-Face Advocates require a reliable form of transportation. Volunteers are required to check email several times a week for updates and information.

Contact Us

For more information about our volunteer opportunities, contact Mary Kate Hageman at marykateh@clevelandrcc.org.